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joai segments for inbound

Forum|Forum|5 months ago
October 1, 2025
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What's the correct definition of a "joai" segment? when is it used and what for? thanks.

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Best answer by SatheeskannaK

@silvio6 Take a look at this page to understand the joai segment.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/troubleshoot-journey/troubleshooting-inbound

SatheeskannaKAccepted solution

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@silvio6 Take a look at this page to understand the joai segment.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/troubleshoot-journey/troubleshooting-inbound

Thanks, Sathees