Journey test mode error - url in the sms | Community
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Michael_Soprano
New Participant
December 18, 2024
Solved

Journey test mode error - url in the sms

  • December 18, 2024
  • 2 replies
  • 917 views

I put link in the SMS.

Journey is really simple:

 

When I try to turn on Test Mode there is an error like that. Do you know why?

{
"error": [
{
"error": "{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"4b9b303\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:3202\",\"uid\":\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the test\",\"errors\":[{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_110\",\"error\":\"Can't bulk publish inline campaigns in journey version '9ca58ad8-893a-4f5a-930a-ce23d8ea27d1'.\",\"additionalDetails\":{\"args\":[\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1\"]},\"scope\":{\"errorDetail\":\"{\\n \\\"errorType\\\" : \\\"http\\\",\\n \\\"errorCode\\\" : \\\"200\\\",\\n \\\"responseContent\\\" : \\\"{\\\\\\\"type\\\\\\\":\\\\\\\"publish_campaigns\\\\\\\",\\\\\\\"workflowId\\\\\\\":\\\\\\\"6fdeb5e9-095d-4c44-b0bd-987536c5964c\\\\\\\",\\\\\\\"runId\\\\\\\":\\\\\\\"2f27bc8d-bbcd-4d1b-b339-062b83fbef25\\\\\\\",\\\\\\\"state\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"D2311EA5651A853B0A495FF3@3c951e2864ccb2d9495cdc.e\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2024-12-18T19:52:22.940366Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2024-12-18T19:53:16.787342Z\\\\\\\",\\\\\\\"startTime\\\\\\\":\\\\\\\"2024-12-18T19:52:22.905841288Z\\\\\\\",\\\\\\\"executionTime\\\\\\\":\\\\\\\"2024-12-18T19:52:22.905841288Z\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"notifications\\\\\\\":{\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"results\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"49840796-5d36-4656-b085-a0031612b569\\\\\\\",\\\\\\\"errorSource\\\\\\\":\\\\\\\"SOURCE\\\\\\\",\\\\\\\"notifications\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"https://ns.adobe.com/aep/errors/CJMCMP-2202-400\\\\\\\",\\\\\\\"title\\\\\\\":\\\\\\\"Message not published\\\\\\\",\\\\\\\"message\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"status\\\\\\\":400,\\\\\\\"report\\\\\\\":{\\\\\\\"additionalContext\\\\\\\":{\\\\\\\"source\\\\\\\":\\\\\\\"SOURCE\\\\\\\",\\\\\\\"sourceId\\\\\\\":\\\\\\\"49840796-5d36-4656-b085-a0031612b569\\\\\\\",\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\"}},\\\\\\\"error-chain\\\\\\\":[{\\\\\\\"serviceId\\\\\\\":\\\\\\\"com.adobe.ajo.campaign.common.exceptions.ValidationException\\\\\\\",\\\\\\\"errorCode\\\\\\\":\\\\\\\"CampaignNotificationModel(type=https://ns.adobe.com/aep/errors/CJMRT-030002-400, title=Please enter details for all mandatory fields for sms surface., message=null, status=400, report=CampaignReportModel(tenantInfo={sandboxName=germany, sandboxId=fcfe69fe-8a14-49c0-be69-fe8a1429c087, imsOrgId=22951DFC64CBD4BA0A495C70@AdobeOrg}, additionalContext=NotificationAdditionalContext(source=null, sourceId=null, errorLevel=null, variantId=null, channel=sms, parameters={channel=sms, fieldPath=domains})), errorChain=null, error=null)\\\\\\\"}]}]}]},\\\\\\\"bulkResult\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1_e27f010a-7626-451a-9446-ab1e7eada1c9\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9ca58ad8-893a-4f5a-930a-ce23d8ea27d1_e27f010a-7626-451a-9446-ab1e7eada1c9\\\\\\\"}],\\\\\\\"isCompleted\\\\\\\":false,\\\\\\\"_links\\\\\\\":{\\\\\\\"_self\\\\\\\":{\\\\\\\"href\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/workflows/6fdeb5e9-095d-4c44-b0bd-987536c5964c\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"self\\\\\\\"}}}\\\"\\n}\"}}]}}"
}
],
"originalError": {
"error": "{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"4b9b303\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:3202\",\"uid\":\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the test\",\"errors\":[{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_110\",\"error\":\"Can't bulk publish inline campaigns in journey version '9ca58ad8-893a-4f5a-930a-ce23d8ea27d1'.\",\"additionalDetails\":{\"args\":[\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1\"]},\"scope\":{\"errorDetail\":\"{\\n \\\"errorType\\\" : \\\"http\\\",\\n \\\"errorCode\\\" : \\\"200\\\",\\n \\\"responseContent\\\" : \\\"{\\\\\\\"type\\\\\\\":\\\\\\\"publish_campaigns\\\\\\\",\\\\\\\"workflowId\\\\\\\":\\\\\\\"6fdeb5e9-095d-4c44-b0bd-987536c5964c\\\\\\\",\\\\\\\"runId\\\\\\\":\\\\\\\"2f27bc8d-bbcd-4d1b-b339-062b83fbef25\\\\\\\",\\\\\\\"state\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"D2311EA5651A853B0A495FF3@3c951e2864ccb2d9495cdc.e\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2024-12-18T19:52:22.940366Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2024-12-18T19:53:16.787342Z\\\\\\\",\\\\\\\"startTime\\\\\\\":\\\\\\\"2024-12-18T19:52:22.905841288Z\\\\\\\",\\\\\\\"executionTime\\\\\\\":\\\\\\\"2024-12-18T19:52:22.905841288Z\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"notifications\\\\\\\":{\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"results\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"49840796-5d36-4656-b085-a0031612b569\\\\\\\",\\\\\\\"errorSource\\\\\\\":\\\\\\\"SOURCE\\\\\\\",\\\\\\\"notifications\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"https://ns.adobe.com/aep/errors/CJMCMP-2202-400\\\\\\\",\\\\\\\"title\\\\\\\":\\\\\\\"Message not published\\\\\\\",\\\\\\\"message\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"status\\\\\\\":400,\\\\\\\"report\\\\\\\":{\\\\\\\"additionalContext\\\\\\\":{\\\\\\\"source\\\\\\\":\\\\\\\"SOURCE\\\\\\\",\\\\\\\"sourceId\\\\\\\":\\\\\\\"49840796-5d36-4656-b085-a0031612b569\\\\\\\",\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\"}},\\\\\\\"error-chain\\\\\\\":[{\\\\\\\"serviceId\\\\\\\":\\\\\\\"com.adobe.ajo.campaign.common.exceptions.ValidationException\\\\\\\",\\\\\\\"errorCode\\\\\\\":\\\\\\\"CampaignNotificationModel(type=https://ns.adobe.com/aep/errors/CJMRT-030002-400, title=Please enter details for all mandatory fields for sms surface., message=null, status=400, report=CampaignReportModel(tenantInfo={sandboxName=germany, sandboxId=fcfe69fe-8a14-49c0-be69-fe8a1429c087, imsOrgId=22951DFC64CBD4BA0A495C70@AdobeOrg}, additionalContext=NotificationAdditionalContext(source=null, sourceId=null, errorLevel=null, variantId=null, channel=sms, parameters={channel=sms, fieldPath=domains})), errorChain=null, error=null)\\\\\\\"}]}]}]},\\\\\\\"bulkResult\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1_e27f010a-7626-451a-9446-ab1e7eada1c9\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9ca58ad8-893a-4f5a-930a-ce23d8ea27d1_e27f010a-7626-451a-9446-ab1e7eada1c9\\\\\\\"}],\\\\\\\"isCompleted\\\\\\\":false,\\\\\\\"_links\\\\\\\":{\\\\\\\"_self\\\\\\\":{\\\\\\\"href\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/workflows/6fdeb5e9-095d-4c44-b0bd-987536c5964c\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"self\\\\\\\"}}}\\\"\\n}\"}}]}}"
}
}

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Best answer by DavidKangni

@michael_soprano 

 

=Please enter details for all mandatory fields for sms surface.

Seems to be an issue with the sms surface channel. Please review the channel and add the mandatory fields.

 

Thanks,

David

2 replies

Mohan_Dugganab
Employee
December 21, 2024

Since the SMS content includes a URL, its preset should also have a defined subdomain for shortening the URL, which appears to be missing.

 

Reference - https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/create-sms

 

DavidKangni
DavidKangniAccepted solution
New Participant
December 19, 2024

@michael_soprano 

 

=Please enter details for all mandatory fields for sms surface.

Seems to be an issue with the sms surface channel. Please review the channel and add the mandatory fields.

 

Thanks,

David

David Kangni