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W
workflowuser
Employee
November 5, 2025
Question

Landing Page error

  • November 5, 2025
  • 1 reply
  • 230 views

I am trying to create a landing page, subdomain, and preset are correctly configured. But when I create a landing page and publish it, I get a 400 error when I try to access the landing page

1 reply

SatheeskannaK
SatheeskannaK
New Participant
November 5, 2025

@workflowuser Most likely, a 400 bad request error indicates that the server could not understand the request due to invalid syntax, data & configuration. This can stem from various issues related to how the landing page is configured, published, or accessed. 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/monitor/error-codes-reference

If you can share details on how you are configuring the landing page will help address the issue.

Thanks, Sathees
    W
    workflowuserAuthor
    Employee
    November 6, 2025

    The subdomain is working fine. I was able to access the subdomain by appending /ee to the url. The preview of the landing page works fine

    I am configuring the landing page using the uI and publishing the page successfully

    I am an Adobe employee. If you are available, we can do a quick screen share

     

    SatheeskannaK
    SatheeskannaK
    New Participant
    November 7, 2025

    I'm curious about the landing page design—how is it set up? If needed, happy to discuss on a call. Send me a private message.

    Thanks, Sathees
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