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dparraa
dparraa
New Participant
January 2, 2025
Solved

Not Visibile Push Settings

  • January 2, 2025
  • 1 reply
  • 658 views

Hi everyone,

 

I'm trying to set up the push notification channel in Adobe Journey Optimizer, but I can't see the option in the AJO Channels section. Why is this?

 

Regards,

Diego P.

Best answer by Mohan_Dugganab

Did you check if you have the permissions mapped to the role, that you are part of ? 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/push/push-config/push-configuration#setup-permissions 

1 reply

Mohan_Dugganab
Mohan_DugganabAccepted solution
Employee
January 2, 2025

Did you check if you have the permissions mapped to the role, that you are part of ? 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/push/push-config/push-configuration#setup-permissions 

dparraa
dparraaAuthor
New Participant
January 2, 2025

Hi Mohan,

 

Ohh it's possible, I’ll review the shared documentation to check if the issue might be related to access permissions.

 

Regards,

Diego P.

Sukrity_Wadhwa
Sukrity_Wadhwa
Employee
January 17, 2025

Hi @dparraa,

Was @mohan_dugganab's suggestion helpful to resolve your query? Do let us know. In case the given suggestion was helpful, then kindly choose it as the 'Correct Reply'.

Thanks

Sukrity Wadhwa
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