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alexcroker
alexcroker
New Participant
July 10, 2023
Solved

Personalize AJO content with external data

  • July 10, 2023
  • 3 replies
  • 2176 views

Hi Community,

 

I have configured an external API as a data source and I'm attempting to retrieve some data from this API endpoint to personalize my AJO email content.

I am making a call within the journey to update the profile data (that I have extended with the relevant fields), and then referencing this profile data in the subsequent email.

The issue I am facing is that I am getting error messages that prevent testing/activation:

  • Custom fieldgroup: invalid param definition for 'e6b333f2-4180-44e1-8c7b-9fd8db96839b': key definition and key mapping must have the same count of key items (ERR_ENRICHMENT_104 )
  • Custom fieldgroup: invalid param 'delivery_id' definition for 'e6b333f2-4180-44e1-8c7b-9fd8db96839b': not found in expression key mapping (ERR_ENRICHMENT_105 )

I can't find reference to these here, is anyone able to help me identify the cause/resolution?

 

Thanks,

Alex

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3 replies

alexcroker
alexcrokerAuthorAccepted solution
New Participant
November 1, 2023

In the August 2023 release (https://experienceleague.adobe.com/docs/journeys/using/release-notes/release-notes.html?lang=en#aug-rn-2023) this feature was released as a private beta.


Documentation:

https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/configure-journeys/action-journeys/action-response.html?lang=en  

    Sukrity_Wadhwa
    Sukrity_Wadhwa
    Employee
    July 24, 2023

    Hi @alexcroker,

    Were you able to resolve this query on your own or do you still need help here? Do let us know.

    Thanks!

    Sukrity Wadhwa
    alexcroker
    alexcrokerAuthor
    New Participant
    July 24, 2023

    Hi @sukrity_wadhwa 

    I understand that there may be a release soon that solves this problem.

    I'll come back with more details once confirmed.

    Thanks

    AC

      Sukrity_Wadhwa
      Sukrity_Wadhwa
      Employee
      July 24, 2023

      Thanks for sharing that @alexcroker! 🙂

      Sukrity Wadhwa
      SatheeskannaK
      SatheeskannaK
      New Participant
      July 10, 2023

      Hi @alexcroker, If I understand the steps you followed,

      - Created a data source with a GET call to an external API to pull the data.

      - Used update activity to update profile data with the data received from the GET call.

      - Journey created to use the updated profile data to personalize.

      Maybe if you could explain/show the journey will help to understand the problem.

      Thanks, Sathees
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