Level 2

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Regarding End date in Journey Properties

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Hello Community,

Looking for a defined Standard to setup Journey End Date for always-on Journeys in Journey Properties.

if will keep it blank, will the audience get exited after 91 days?

Thanks,

Akram Husain

Journey Optimizer

SatheeskannaKAccepted solution

Level 1

@akramh Yes. When you don't set the end date for the journey profiles will start getting exited after the global timeout period.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/manage-journey/end-journey#:~:text=This%20behavior%20is%20set%20for,after%20the%2091%2Dday%20timeout.

Thanks, Sathees

amit360degreee

New Participant

Hi Akram,

Is this journey is based in read audience, audience qualification or event based?

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A

AkramHAuthor

Level 2

Hi @amit360degreee ,

I was asking in general, if it depends on different actions of audience intake, can you tell me for different scenarios.

Thanks,

Akram Husain

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SatheeskannaKAccepted solution

Level 1

@akramh Yes. When you don't set the end date for the journey profiles will start getting exited after the global timeout period.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/manage-journey/end-journey#:~:text=This%20behavior%20is%20set%20for,after%20the%2091%2Dday%20timeout.

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Thanks, Sathees

A

AkramHAuthor

Level 2

Hi @satheeskannak ,

Thanks for the response

If no end date is set, will the journey stop for new entries, or will the journey itself be stopped?

Thanks,

Akram Husain

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Sukrity_Wadhwa

Employee

Hi @satheeskannak,

Can you please further help @akramh with their query?

Thanks!

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Sukrity Wadhwa

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