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Best answer by Anuhya-Y

@michael_soprano Yes, need to use Decisioning API, share the API end point and payload to POS team so that they would be sending relevant identity of customer for given decision scope.

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/decisioning/offer-decisioning/api-reference/offer-delivery-api/decisioning-api

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Anuhya-Y
Anuhya-YAccepted solution
New Participant
November 11, 2024

@michael_soprano Yes, need to use Decisioning API, share the API end point and payload to POS team so that they would be sending relevant identity of customer for given decision scope.

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/decisioning/offer-decisioning/api-reference/offer-delivery-api/decisioning-api