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DN1191
New Participant
October 29, 2025
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SMS Subdomain for URL shortnening

  • October 29, 2025
  • 1 reply
  • 246 views

Hi all,

 

Is it possible to use a subdomain delegated to Adobe and used in email channel setup to be reused in SMS Subdomain setup with a different prefix ? As per this documentation - https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/sms-subdomains already delegated subdomains can be used, but wondering whether the one used for email setup could be reused for SMS or not ?

Best answer by SatheeskannaK

@dn1191 Yes, you can use the existing email subdomain delegated. For example, if your email subdomain is something like mktg.brand.com, and you have delegated it, you might pick a prefix appropriate for SMS URLs (e.g., sms.mktg.brand.com) to setup SMS subdomain.

1 reply

SatheeskannaK
SatheeskannaKAccepted solution
New Participant
October 29, 2025

@dn1191 Yes, you can use the existing email subdomain delegated. For example, if your email subdomain is something like mktg.brand.com, and you have delegated it, you might pick a prefix appropriate for SMS URLs (e.g., sms.mktg.brand.com) to setup SMS subdomain.

Thanks, Sathees
    D
    DN1191Author
    New Participant
    October 29, 2025

    @satheeskannak  thank you for your quick response! That really helps!

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