Use email open , email click events in audiences | Community
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SatheeskannaK
SatheeskannaKAccepted solution
Level 1
September 11, 2025

@michael_soprano Indeed, it is possible to utilize the email open and click events during the configuration of the audience rules. The modification is that the type of audience supported is the batch audience when establishing the message feedback and interactions datasets.

Thanks, Sathees

4 replies

SatheeskannaK
SatheeskannaKAccepted solution
Level 1
September 11, 2025

@michael_soprano Indeed, it is possible to utilize the email open and click events during the configuration of the audience rules. The modification is that the type of audience supported is the batch audience when establishing the message feedback and interactions datasets.

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Thanks, Sathees
Michael_Soprano
Level 10
September 12, 2025

Can I merge this with specific ID of campaign which the email was clicked?

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LuisCardenas
Level 2
November 5, 2025

Hi, did you get any solution to this question? - have the same inquiry  🙂

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