Why is the Mirror Page Link still active after the 60-day retention period in AJO? | Community
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dparraa
New Participant
January 6, 2025
Question

Why is the Mirror Page Link still active after the 60-day retention period in AJO?

  • January 6, 2025
  • 1 reply
  • 452 views

Hello to everyone,

 

According to the documentation, "The retention period for a mirror page is 60 days. After that delay, the mirror page will no longer be available." However, I conducted a test with an email sent in July 2024, and the mirror page link is still active.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/email/design-email/add-content/message-tracking

Could someone clarify why this is happening? Is there an exception or specific configuration affecting the retention period in this case?

 

Regards,

Diego P.

1 reply

New Participant
January 9, 2025

Hi @dparraa ,

 

I am also facing same issue please let me know if you get any solution.