Level 2

Solved

Creating and implementing a new Typology rule.

12 replies
8359 views
Translate

Hi there, I have created a new typology rule (within Adobe Campaign 6.1) to exlcude any recipients from receiving more than 1 email per day. I believe the rule is set up correctly, however, upon sending an email, looking at the audit tab within the delivery, of all the typology rules being loaded, my new rule is not one, and it is not being applied. Has anyone successfully created a new typology rule and successfully implemented it? What are the steps to take?

Thanks

Andy

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

vraghavAccepted solution

Employee

Hi Andy,

The setup looks absolutely fine.

Only missing link I can think of is that you didn't set a contact date for your delivery. This is mandatory for pressure rules to be applied.

Please schedule the delivery by setting it for a future date.

R

ramakatt

Employee

Hi Amit_Kumar,

I am using it in campaign workflow. Also, contact date and correct typology has been selected. See below.

Translate

Amit_Kumar

Level 10

Hi Rajesh,

Are you using a technical workflow?

Pressure rules only works with a campaign workflow and don't forget to apply the contact date and select correct typology in delivery.

Regards,

Amit

Translate

R

ramakatt

Employee

Vipul RaghavAmit_Kumar, Could you please help me on this?

Translate

R

ramakatt

Employee

Hi Vipul,

I am facing the same concern (pressure rule not being applied when executed from a workflow). However, it is working when executed directly by creating a delivery. Screenshots below as asked. Campaign Version 6.1.1 and build: 8724

Delivery log from Audit:

27/09/2017 11:07:29 DEL-430015 Delivery finished (all messages have been sent).

27/09/2017 11:07:21 Starting scheduled delivery...

27/09/2017 11:07:21 Delivery started by operator 'TestAdmin (testadmin)'...

27/09/2017 11:07:20 Uploading tracking information on server '10.30.73.189'...

27/09/2017 11:07:20 Uploading tracking information on server '10.30.134.162'...

27/09/2017 11:07:18 DLV-490119 Analysis completed in 0s with warnings (1 message(s) waiting).

27/09/2017 11:07:18 Loading typology rules (step: javascript/postMessage)...

27/09/2017 11:07:18 Delivery logs created in 0.0s.

27/09/2017 11:07:18 Message preparation completed in 0.0s.

27/09/2017 11:07:18 Message preparation in progress...

27/09/2017 11:07:18 Loading personalization information...

27/09/2017 11:07:18 Analyzing attached files...

27/09/2017 11:07:18 Loading typology rules (step: javascript/preMessage)...

27/09/2017 11:07:18 No arbitration rule has been applied. Please make sure you have specified a contact date for the delivery.

27/09/2017 11:07:18 Applying SQL based rule 'RJS_Test_FIlterRule' : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Exclusion of addresses in quarantine : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Exclusion of blacklisted recipients : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Loading typology rules (step: volume/preMessage)...

27/09/2017 11:07:18 Loading typology rules (step: businessRanking/preMessage)...

27/09/2017 11:07:18 Loading typology rules (step: sql/preMessage)...

27/09/2017 11:07:18 Creation of 1 tracking URL(s) completed in 0.0s.

27/09/2017 11:07:18 Cleaning data from previous analysis...

27/09/2017 11:07:18 DLV-490119 Analysis completed in 0s with warnings (1 message(s) waiting).

27/09/2017 11:07:18 Loading typology rules (step: javascript/postTarget)...

27/09/2017 11:07:18 No arbitration rule has been applied. Please make sure you have specified a contact date for the delivery.

27/09/2017 11:07:18 Duplicate address in delivery action. : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Applying SQL based rule 'RJS_Test_FIlterRule' : 1 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Exclusion of addresses in quarantine : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Exclusion of blacklisted recipients : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Exclusion of undefined addresses : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Loading typology rules (step: volume)...

27/09/2017 11:07:18 Loading typology rules (step: businessRanking)...

27/09/2017 11:07:18 Loading typology rules (step: sql)...

27/09/2017 11:07:18 2 recipient(s) match segmentation criteria (query performed in 0.0s).

27/09/2017 11:07:18 Loading typology rules (step: javascript/preTarget)...

27/09/2017 11:07:18 Initializing delivery process...

27/09/2017 11:07:18 Cleaning data from previous analysis...

Translate

R

ramakatt

Employee

Hi @Vipul,

Were you referring to the Scheduling tab of the delivery? Screen below.

Translate

vraghav

Employee

Hi Andy,

Can you please attach the following

Screenshot of scheduling tab.
Screenshot of delivery audit
Build number of your campaign instance.

Regards,

Vipul

Translate

A

andysayers909Author

Level 2

Hi Vipul,

This has now worked. Rule applied.

Setting a contact date in the schedule tab and selecting the specific folder on the pressure tab (not just all recipients) were the issues.

However, upon starting the workflow, the email is delivered even if that contact date hasn't been met?

Thanks

Andy

Translate

A

andysayers909Author

Level 2

I'm wondering if it is due to arbitration?

As i am seeing this message in the audit of a delivery.

Translate

A

andysayers909Author

Level 2

Thanks Vipul, i tried this and the rule was still not loaded upon sending.

I'm wondering if the pressure tab is configured correctly?

Should i be using the 'Limit the deliveries' section?

Thanks

Translate

vraghavAccepted solution

Employee

Hi Andy,

The setup looks absolutely fine.

Only missing link I can think of is that you didn't set a contact date for your delivery. This is mandatory for pressure rules to be applied.

Please schedule the delivery by setting it for a future date.

Translate

Show more replies

Sign up

Login with SSO

Login to the community

Login with SSO