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We run 3 instances of Workfront across different business units, and would like the ability to have notifications generated from processes to be sent from a unique email address specific to the instance in which the process is contained. This is important to us because we have a very large user base across 3 business units with 100,000+ email notifications being sent each day. We recently had an issue (case number 00329247) caused by a user cancelling a large number of tasks, which produced close to 1M emails and overwhelmed the queues within our Exchange server. This resulted in our Communications team temporarily blocking the "from" address used for WF email notifications. However, since all notifications are sent from the same address, this resulted in all notifications across all of our instances being blocked. Unique "from" addresses would have allowed us to only block notifications within the instance that was causing the queue issues, as well as more quickly identifying the instance causing the increase in incoming notification emails.
Description - Currently, if a user is deactivated, that user cannot be searched for. This is fine for sharing or assignments, but not for reporting. We need to be able to include the work done by people who are no longer active in the company. Without being able to use typeahead for deactivated resources in report filters and regular filters, it prevents managers from being able to include everyone's work. Why is this feature important to you - In order to create reports on all work done by resources, including inactive resources. How would you like the feature to work - typeahead for inactive resources should be allowed in filters Current Behaviour - Filters do not show inactive resources when searching/typeahead.
Description - Has there been any discussion around having the "done with my part" added on tasks when there are users and another team(that the user isnt apart of) assigned? Currently if a user and another team is assigned the only option for the user is to mark the task completely done if someone from the other team has not been assigned yet, thus only half of the task actually was completed thus resulting in confusion and rework. Why is this feature important to you - This has been causing some confusion for some of our users if they complete a task but someone from the other team assigned has not been assigned for their portion of the task How would you like the feature to work - To have a task known when there is a team assigned and ensuring that someone from that team is assigned to work on the task so that "Done with my part" would populate Current Behaviour - If a user completes their portion of the task before a someone from the other assigned team has been assigned to the task, the only option is to mark done on the task completely when the task has not been completed fully.
Description - When looking at the project detail for a project, the field names have a smaller font than the data itself. This makes it hard to read and hard to find specific fields. This is the case on both the Overview section and the Custom Form section. Why is this feature important to you - It hard to read a smaller font and hard to find specific fields, especially when there are a lot of fields. How would you like the feature to work - Allow modification of font (size/color/bold/italic/underline) display for field names. Current Behaviour - Field name font is smaller than the data.
Description - In the Set up of Request Queues, add a section to set permissions so that entered requests within either the Queue or the Topic can be automatically granted permissions Why is this feature important to you - Allows for more granular sharing or access of objects as they are created How would you like the feature to work - On the Queue Topic and on the Request Queue Screens provide a sharing box that would allow the resultant request together with potentially the converted resolving object to have defined visibility set Current Behaviour - No current equivalent
Description - In a View enable the ability to Bulk Edit Sharing Permissions Why is this feature important to you - As Permissions are not always granted, it would be good to allow bulk edit of Permissions on objects such as Projects. Particularly to enable sharing to a Manager who may not be able to see or report on their Team's activities How would you like the feature to work - Add Option of Sharing on Views Current Behaviour - Have to go into the object to change permissions
Request for Feature Enhancement (RFE) Summary: In order to troubleshoot issues effectively each AEMaaCS should expose an upgrade log so development team can debug issues effectively (i.e. there was no feature deployment and something stopped working all of a sudden). Information I'd like see inside:- timestamp- AEMaaCS version/release prior to and after the (up|down)grade - who (or what; mind that RO/RV is out there) scheduled/triggered a deployment- is given version already deployed or a deployment has to take place to enforce that- notes (i.e. if the upgrade was requested via support ticket then I'd love to see a reference to that) Moreover it'd be great if such a log is available via Cloud Manager API (1 per environment). Use-case: Identifying if, why and though whom an upgrade was executed (also to analyze why some feature "suddenly fails") .If a feature fails to work through an upgrade - this is impossible to determine or debug. Current/Experienced Behavior: If a feature fails to work through an upgrade - this is impossible to determine or debug. There is no way to identify an environment has been upgraded, when , for what reason and by whom. Improved/Expected Behavior: Ability to review the upgrades, eg. through an "upgrade log" (available for download and "Tail"):* timestamp * version before the upgrade * versions after the upgrade * identity/person/process triggering the upgrade * link to release notes * notes (eg. ticket though which an upgrade was requested), Environment Details (AEM version/service pack, any other specifics if applicable): Customer-name/Organization name: Screenshot (if applicable): Code package (if applicable):
Request for Feature Enhancement (RFE) Summary: At the time of writing AEMaaCS environment API [1] does not allow me to: inspect which version of AEMaaCS given environment runs check if the version I have is the latest upgrade the environment programmatically. The only way to do it is via Cloud Manager Web UI (non PROD envs) or support ticket (STAGE/PROD). The latter may not be something Adobe considers doable (due to RO/RV), but we'd love to see such a feature for lower level environments. We has dozens of dev environments spread across multiple programs, so it is cumbersome to keep them in sync [1] https://developer.adobe.com/experience-cloud/cloud-manager/reference/api/#tag/Environments Use-case: enable to "automate upgrades" and across many programs and environments (customers with up to 10 programs) - and to understand current and latest available verison. Current/Experienced Behavior: API and CLI do not provide information on * current AEM version of environment * latest available version provided for the environment * ability to execute upgrade though API/CLI Improved/Expected Behavior: API and CLI should offer the option to request * current AEM version of environment * latest available version provided for the environment * execution of an upgrade (add upgrade flag and execute full-stack-pieline) Environment Details (AEM version/service pack, any other specifics if applicable): Customer-name/Organization name: Screenshot (if applicable): Code package (if applicable):
When viewing the summary tab of a task and looking at the dependencies it would be nice to have tasks numbers and/or an indication of predecessor completion (similar to gray/green designation in the predecessor column).
Description -"Summary Change" visualisation functionality in a column Why is this feature important to you - To see the changes easily from day-to-day basis, rather then seeing only 1 at a time in visualization How would you like the feature to work - Drag and drop summary change visualization or similar in column in panel and see the data Current Behaviour - Not available
The new feature of being able to delegate work to another person is a great concept, however, as it functions now, it's not useful to us. Currently, if you delegate work to another person, the only place that work appears for the delagee (person you delegated to) is in their My Work area. That person doesn't get any predecessor task notices, or any update notes sent to the delegator. This is only useful if the task dates are exact, all work is completed exactly on schedule, and no one adds any notes in the Updates area. The ideal state would be for any notices that would normally go to the delegator, to be forwarded to the delagee, so they would get predecessor notices and Update notes intended for the delegator as well as see tasks in the My Work area.
Not everyone in our organization uses Workfront for project management. It has to lead to a miriad of issues when it comes to how other departments within our company make requests of the marketing department. I would like to have the ability to make a request form public, essentially granting access to non-authenticated users. Our current process for departments outside ours is to send them a Word Document with questions from our request forms. They email it back to us, and we convert to a project or task. If I could send a link to a request form, that would minimize the headache of setting that person up with an account and contacting IT to get them SSO access (which can take days if IT is busy). Thank you for taking the time to consider this idea.
Hello! Small suggestion, we're using the new UX and we've found when cloning an email it doesn't display the previous emails name like it used to do on the old UX. The reason for suggesting is we'd usually keep a tight naming structure, just swapping out the subject name, so it was easy to just copy that name, paste it in and tweak as needed. Since the UX change it's an extra step to have to click on the cloning email, copy the name then clone and paste the name to tweak is slightly.
Description - Add the ability to bulk edit queue topics and routing rules Why is this feature important to you - it would be a tremendous time saver if you needed to change something in a queue topic or routing rule if you could do this in bulk How would you like the feature to work - Select all that you want to update. Change the field that needs to be changed. Save Current Behaviour - No bulk edit feature
We would like to use Experience Platform as the behavioral data source for Target Recommendations. We currently already have datasets containing all purchases in AEP. We would like to use this as the data source to inform Recommendations with a People Who Bought These, Bought Those criteria. In this way, it would be possible for us to not only consider online but also offline purchases.
Dear Marketo, It will be really nice to add a feature to temporarily unblock a field from a particular campaign in the future releases. At the moment, whatever option is ticked in field management, it applies to the entire instance. We have some many scenarios, where we only need to block/unblock a particular field for a specific campaign, after the campaign is completed, the rule is no longer applied. Sincerely,Wayne
Description - It would be great to have the ability to duplicate Queue Topic Groups, Queue Topics and Routing Rules or to move or copy them to another project Why is this feature important to you - This would save time on filling out duplicate information, you would only need to change the name if you needed to create new items. And if you were creating a new form that required the same queue information you wouldn't need to create new items if you had the ability to move and copy them. How would you like the feature to work - A copy within existing project function and a move or copy to another project function (would also be great to be able to do this in bulk) Current Behaviour - No ability to copy or move
With request queues, I would like for requests that are emailed in to be assigned to a specific queue topic. Currently, they get randomly assigned which then applies the routing rule from the randomly assigned queue topic. These are usually getting assigned to the wrong topic and wrong people and the work is getting delayed because of it. It's also causing other people additional work because they are having to re-route work that is not theirs. I think it would be nice if there was a setting on the queue topic where you could check a box or something to say that all requests that are emailed to the queue should be assigned to this topic. Thanks!
Description - When using mboxTrace to troubleshoot, the 'matched' and 'unmatched' SegmentIDs are shown. However, those IDs are meaningless as they are back-end identifiers that are not exposed anywhere in the UI. Please expose those IDs in the UI so that we match those IDs to activity audiences. Why is this feature important to you - This is helpful when troubleshooting why a visitor did/didn't qualify for an experience How would you like the feature to work - Add fields in the 'Audience Info' flyout that displays the ID Current Behaviour - IDs are not exposed.
Description - Recently I was trying to find all the live activities wherever desktop audience has been used. since there is no filter to get a list of activities where the desktop audience has been used it was really tough work as around more than 50+ activities are live. and without a proper tracker maintained manually, it is a headache to find out what I am looking for.Why is this feature important to you -If we get this feature it will make a big impact on saving time in just finding an activity out of many. Also in some urgent cases, we have to deactivate an activity asap wherever the particular audience has been used (For example, deactivate all activities running on PDP for the desktop audience) and we can't keep checking each and every activity manually which is quite a headache. currently, we can get the activity by looking into the debugger on a page but again if we have done server-side implementation we can't see the response inside the debugger or it's not that easy for a non-techie person.How would you like the feature to work -We would like to get an additional option in the filter "filter by audience name" so that we can at least search for basic audiences like desktop, mobile, geo city, etc.Current Behaviour - Currently there is no such filter.
Description - Enable variables that can be set at a team level and are available across multiple scenarios. Why is this feature important to you - This would aid in migrations of scenarios from team-to-team and avoid manual reconfiguration of scenarios when doing so. How would you like the feature to work - E.g. You could store the Workfront instance subdomain (my/sb01) in a team-level variable for use in URLs that are populated into Workfront or other systems. When a scenario is moved to a new team it would reference the variable of the same name and automatically pick up whatever subdomain is relevant for the Workfront connection in that team (production/sandbox etc). Current Behaviour - You have to manually change a variable in each scenario when moving it between teams.
We all know that Proof is its own system and is not entirely integrated with Workfront. However, as part of that continued integration between WF and Proof, different Groups will want to use different decisions for their own workflows. This should be able to be set on the Group level, just like any Project/Task/Issue status. Considering Workfront now has a Group-centered approach to being an enterprise tool, this is a no-brainer to help with easier adoption.
We are experience a huge data loss due to not begin able to use a reverse proxy with Cloudfront. Within Marketo we are losing site on the individual opens for emails and can only see the mass numbers. Our team has exhausted its efforts to resolve this issue with support and now we are turning to you all. We can not disable the Cloudfront piece as it will effect all other business units who need this security. Support has told us of other using the reverse proxy via Cloudfront/Cloudflare but it does not work for us.
Currently the delegation feature has limited value to us as the real value would really come from being able to delegate project ownership as well as individual tasks, particularly so that things such as commit dates can be delegated as well.
Not sure why Marketo doesn't have this very simple feature (Hubspot does...) -- the ability to display a thank you message once a form is filled out while still staying on that same page (not redirecting to another page). I've seen threads in the community about ways to do it by putting in custom javascript, etc... but I mean, really? Can we just have a one-click option within the form creator that's as simple as Hubspot makes it?
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