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Yash-3
Level 4
Jul 20, 2020 12:21 PM UTC
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2 Engaged - Success

When the nurture program's status is set to '2 Engaged - Success', does the campaign members progress through the flow and receive the rest of the emails form the track? Say for instance there are 4 emails in the nurture track and the contact did some activity after they receive email 2 that marked their program status as Success. Would they still be receiving email 3 & 4?

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Balkar_Singh
Balkar_SinghAccepted solution
Community Manager
Jul 20, 2020 12:40 PM UTC

This is not really system defined. You can use these statuses to define people who are engaged, however the follow up is purely up to you. If you have not built anything to block them from receiving Email 3,4 - they would be sent.

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2 replies

Balkar_Singh
Balkar_SinghAccepted solution
Community Manager
Jul 20, 2020 12:40 PM UTC

This is not really system defined. You can use these statuses to define people who are engaged, however the follow up is purely up to you. If you have not built anything to block them from receiving Email 3,4 - they would be sent.

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    Yash-3Author
    Level 4
    Jul 20, 2020 1:04 PM UTC

    Thanks Balkar, that makes sense.

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