I can't find any documentation on exactly which day the 7 day comm limit starts, and we recently sent an email mid-day on a Monday that was throttled by the limit. I trust that was the case, but I need to provide a more solid answer to internal stake holders.
Thanks in advance!
The 7 days always counts from the latest email sent. So if you sent an email on Wednesday, it would be a rolling 7 days from then.
However, if you then sent an email on Friday and not everyone was sent he email on the Wednesday, those that got sent the email on Friday would then have a rolling 7 day wait.
This is set up because not everyone will get sent emails at the same time. Some will be email 1, some email 2 and so on, so its always rolling from the latest email sent on a lead by lead basis.
Hope this helps
Juli
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