A/B Testing - Send Limit | Community
Skip to main content
S
Sue-B
New Participant
March 8, 2023
Solved

A/B Testing - Send Limit

  • March 8, 2023
  • 1 reply
  • 1831 views

I am trying to do an A/B Test (on subject line) but the list is larger than our send limit.

I upped the limit for member and ran that. 

I adjusted the test % to ensure that the winning send # was under our send limit, but the send failed.

Is there a way to increase the send limit in an A/B Test please?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Michael_Florin-2

You can't adjust the comms limit in an Email Program, but you can choose to ignore it. Uncheck this box:

 

 

 

1 reply

Darshil_Shah1
Darshil_Shah1
Community Manager
March 8, 2023

Did you increase the limit to a value greater than the total number of people qualified for the email send program or just to a value greater than the test sample size? Ideally, you should increase the limits to a value greater than the total number of people qualified for the email send program (and not just for receiving the test or winning email separately).

 

S
Sue-BAuthor
New Participant
March 13, 2023

Hi,

Normally I can adjust the send limit but do not see where to do so in the A/B test - it might be that I do not have sufficient rights to see/do. If I could, I would have made it higher than the entire send. 🙂

Michael_Florin-2
Michael_Florin-2Accepted solution
New Participant
March 13, 2023

You can't adjust the comms limit in an Email Program, but you can choose to ignore it. Uncheck this box:

 

 

 

Terms & ConditionsAccessibility statement

Loading footer...