A New Year, A New Design & Structure In Community! | Community
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Janet_Dulsky
Janet_Dulsky
Employee
January 2, 2018

A New Year, A New Design & Structure In Community!

Welcome to 2018! We’re starting the new year out on a positive note by rolling out a new design and structure in the Marketing Nation Community with the goal of helping you be more successful with Marketo, more quickly. The new design and structure was reviewed and vetted by many Community members and we truly appreciated all their valuable feedback.

Starting next new week, you will see:

  1. A new home page experience – When you land on the home page, you’ll see a news feed of what’s new and exciting in the Marketing Nation Community. For those of you who have been part of Marketing Nation for several years, it will be like going back to the good ‘ol days. The Marketo banner has also been removed so you have immediate access to what you really care about, the exciting and helpful conversations happening among your fellow Community members.
  2. One place for discussions – You asked and we answered. No more decisions about where to look for answers to your questions. Product Discussions and Marketing Discussions have been merged into a single place to access the genius of your fellow marketers, simply called Discussions.
  3. A new Blog space – Read about best practices, tips and tricks, and more from peers, experts, and Marketo employees…all in one spot.
  4. An area for Release Info – Want to learn about what’s in the latest, greatest Marketo release? Look no further than our new Release Info space. 
  5. Mobile friendly – Guess what? The Marketing Nation is now mobile friendly so you can take it on the go with you. The genius of your peers is always at your fingertips.

I’m excited to roll out these changes to Marketing Nation. As always, if you have any additional ideas or feedback, please feel free to let me know.

You can expect the Marketing Nation Community to keep getting better and better throughout 2018!

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    Dan_Stevens_
    Dan_Stevens_
    Level 10
    February 1, 2018

    @Janet Dulsky, this is definitely not fixed on my end.  I included the steps to reproduce above - have you tried that?  BTW, the view you're showing is by "latest activity" not "most recent".  Those are different.  One is when there's been any activity (comments); the other is when the idea was created.

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    Janet_Dulsky
    Janet_DulskyAuthor
    Employee
    February 1, 2018

    @Dan Stevens​, it appears the fix Jive ran Monday fixed the issue you were experiencing with sorting Ideas. I am now able to sort by the most recently created with no problem

    Please confirm it works for you too.

    Thanks.

    Janet

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    Janet_Dulsky
    Janet_DulskyAuthor
    Employee
    February 1, 2018

    @Dan Stevens​ and @Sanford Whiteman​, Jive is telling me that the stream rebuild and cache clearing they did over the last couple of days has fixed the issue of datestamping you were both experiencing. When I spot checked it does seem to be fixed. Please confirm.

    Thanks.

    Janet

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    SanfordWhiteman
    SanfordWhiteman
    Level 10
    January 29, 2018

    Oh yeah, it's been horrendous. Maybe better today, though.

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    Janet_Dulsky
    Janet_DulskyAuthor
    Employee
    January 29, 2018

    @Dan Stevens​, Jive ran a fix for us on Friday and it's possible that the issues in the User Groups and with the performance are tied to that. Jive is aware of it and working on it as we speak. I'll have to submit another tickets regarding the Ideas sorting issue.

    Thanks, as always, for letting me know.

    Janet

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      Dan_Stevens_
      Dan_Stevens_
      Level 10
      January 29, 2018

      Looks like all "recent activity" has been removed - or the feed isn't working properly - for all the User Group sections:

      Silicon Valley User Group

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      Dan_Stevens_
      Dan_Stevens_
      Level 10
      January 29, 2018

      Not sure if it’s just me, but I’m finding that accessing the community and clicking on discussions is EXTREMELY slow (almost unresponsive). Are others experiencing this?

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      Dan_Stevens_
      Dan_Stevens_
      Level 10
      January 28, 2018

      @Janet, still having issues in viewing IDEAS properly.  When you're on the main ideas page (Ideas ), the 10 most recent ideas are listed.  When you reach the bottom of the listing, click on "show all".  The expectation is that you would see a continuation of most recently submitted ideas.  In fact, that's the default filter when accessing this page - but instead, it's a list of top vote getters:

      So I try to go to another view, hoping that I can select this sort filter from another screen.  I select "sort by latest activity: newest first":

      I'm now taken to the same view - but now it says "sort by score".  That's not what I selected:

      I'm now given a completely new set of filters - none of which I'm hoping to see (I'm still trying to sort by most recently submitted):

      All I'm trying to do is sort by most recently submitted (which is different that latest activity) - and there's no way to accomplish this - at least not intuitively.

      BTW, what is the difference between "most votes" and "sort by score"?

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      Janet_Dulsky
      Janet_DulskyAuthor
      Employee
      January 20, 2018

      @Sanford Whiteman​ and @Dan Stevens​, I will report this to Jive Support. Thanks.

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      SanfordWhiteman
      SanfordWhiteman
      Level 10
      January 19, 2018

      This is totally happening to me as well. Threads don't recognize new posts, so the sort order never changes. Very frustrating.

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