Access to SFDC sync logs | Community
Skip to main content
Sean_Tierney2
Sean_Tierney2
New Participant
December 10, 2015
Delivered

Access to SFDC sync logs

  • December 10, 2015
  • 5 replies
  • 3585 views

Marketo support has access to SFDC sync logs to help diagnose when the sync is lagging behind and what seems like information on the type/number of changes queued to process. Giving us Marketo admins some level of access to those sync log details would help us monitor the sync more closely and be able to provide quicker feedback to users why changes are not updating in a normal time frame.

    5 replies

    Steven_Vanderb3
    Steven_Vanderb3
    New Participant
    November 3, 2020
    No text available
    K
    kh-lschutte
    New Participant
    February 5, 2020
    No text available
    Matthew_Barnet1
    Matthew_Barnet1
    New Participant
    March 2, 2016

    This would likely have the ancillary benefit of reducing the number of cases to Marketo support. There have been a few times I've submitted a case for an issue that turned out to be related to a sync backlog. If I could have seen that myself, I would have given things a chance to resolve themselves before contacting support.

      Grégoire_Miche2
      Grégoire_Miche2
      New Participant
      December 23, 2015

      and also see this one :

      -Greg

        Chris_Saporito
        Chris_Saporito
        New Participant
        December 10, 2015

        Have the same issues, would love to see this implemented.

        Terms & ConditionsAccessibility statement

        Loading footer...