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A
Anonymous
March 18, 2016
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Add Columns to Email Program Results Report

  • March 18, 2016
  • 1 reply
  • 3528 views

Hi Everyone!

My reps want the granular data of the Email Program Results Report, but in a manner that allows for sorting and filtering by account rep. Usually, I would just add a column for Client Service Contact to the Results Report and we'd be in business but the Results Report doesn't allow for added columns.

I feel as though there must be an easy way to create this report that doesn't involve the creation of multiple Smart Lists that I export to Excel where I add a column for the contact's activity, whether it be Email Delivered, Email Sent, Email Opened, etc.

Any help is greatly appreciated!

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Best answer by Grégoire_Miche2

HI Eric,

That will not be possible. You cannot add custom columns to the email performance report.

-Greg

1 reply

Grégoire_Miche2
Grégoire_Miche2Accepted solution
New Participant
March 18, 2016

HI Eric,

That will not be possible. You cannot add custom columns to the email performance report.

-Greg

Josh_Hill13
Josh_Hill13
New Participant
March 18, 2016

Right.

If you were using Programs and RCA, it may be possible to do this match back if you setup the system right.

A
Anonymous
March 18, 2016

What would that look like?

Why is this not possible? Simply telling those interested that it can't be done is really not going to move this dilemma towards a solution.

Thanks for the feedback so far!

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