Solved
adding new line in 'plain text' value of formula field
We have two formula fields that we use to generate different signatures based on various criteria. One formula field is for html emails, the other is for plain text emails.
One issue we have is that there doesn't seem to be a way to add a new line into the string we have for the value in each rule. If I recall correctly, "\n" didn't work.
Maybe I'm overlooking something, or is this just an unsupported feature at the moment?
