After a webinar has ended, my attendees are marked as No Show, Registered and Attended. Shouldn't it just be Attended and No Show? | Community
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Dylan_Teo
Dylan_Teo
Level 2
Aug 24, 2018 11:41 PM UTC
Solved

After a webinar has ended, my attendees are marked as No Show, Registered and Attended. Shouldn't it just be Attended and No Show?

I am unsure as to what the "Registered" status means.

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Dan_Stevens_
Dan_Stevens_Accepted solution
Level 10
Aug 25, 2018 2:47 PM UTC

Which webinar connector are you using?  Is it possible those that are still marked as "registered" were never synced to your webinar provider and therefore there's no ability to provide status updates on those members?

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2 replies

Ronen-Was-SRpro
Ronen-Was-SRpro
Level 5
Aug 26, 2018 1:09 PM UTC

Dylan, you are correct it should be as you said. As Dan Stevens mentioned you probably have some issue with the integration of the webinar provider.

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Ronen Wasserman
Dan_Stevens_
Dan_Stevens_Accepted solution
Level 10
Aug 25, 2018 2:47 PM UTC

Which webinar connector are you using?  Is it possible those that are still marked as "registered" were never synced to your webinar provider and therefore there's no ability to provide status updates on those members?

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