After a webinar has ended, my attendees are marked as No Show, Registered and Attended. Shouldn't it just be Attended and No Show? | Community
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Dylan_Teo
New Participant
August 24, 2018
Solved

After a webinar has ended, my attendees are marked as No Show, Registered and Attended. Shouldn't it just be Attended and No Show?

  • August 24, 2018
  • 2 replies
  • 1833 views

I am unsure as to what the "Registered" status means.

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Best answer by Dan_Stevens_

Which webinar connector are you using?  Is it possible those that are still marked as "registered" were never synced to your webinar provider and therefore there's no ability to provide status updates on those members?

2 replies

Ronen-Was-SRpro
New Participant
August 26, 2018

Dylan, you are correct it should be as you said. As Dan Stevens mentioned you probably have some issue with the integration of the webinar provider.

Ronen Wasserman
Dan_Stevens_
Dan_Stevens_Accepted solution
New Participant
August 25, 2018

Which webinar connector are you using?  Is it possible those that are still marked as "registered" were never synced to your webinar provider and therefore there's no ability to provide status updates on those members?