After Merge, Need to Wipe Acquisition Program | Community
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A
Anonymous
May 16, 2013
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After Merge, Need to Wipe Acquisition Program

  • May 16, 2013
  • 7 replies
  • 1749 views
I merged 2 contacts and for some reason the final result took on the Acquisition Program of the most recent contact, which is wrong. I am looking to wipe (erase) the current Acquisition Program, but the system won't allow this - you HAVE to pick another program in the Change Data Value step. In this case, the lead was simply created in Salesforce years ago so I don't want to align it with any acquisition program.

Any thoughts?
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Best answer by
Naor, you can remove the value in the Acquisition Program and/or Acquisition Date field by using "NULL" as the New Value in the Change Data Value flow action.

7 replies

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Anonymous
May 16, 2013
Yes - I should have stressed that you must use all upper case "NULL".
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Anonymous
May 16, 2013
oh seem it is very picky about NULL vs. null (lower case). I tried it your way and it took the values. Thanks for your help in figuring this mystery out.
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Anonymous
May 16, 2013
The selection is not the problem, its the final output when I run the campaign. The RESULTS tab shows an error because NULL is not a valid program. Have you tried this before with success?
A
Anonymous
May 16, 2013
Below is a screen shot of the Change Data Value flow action that I am able to succesfully use to blank out the Acquisition Program field value.  If you are doing this and getting an error, you should open a case with tech support.

A
Anonymous
May 16, 2013
oh wait wait...let's back that up for a second. Seems it gives me an error that no new value was selected. So it was not succesful. Argh 
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Anonymous
May 16, 2013
ahhhh I had tried variations of this and did not get it to 'take'. Thanks Elliott, hope all is well!
A
Anonymous
Accepted solution
May 16, 2013
Naor, you can remove the value in the Acquisition Program and/or Acquisition Date field by using "NULL" as the New Value in the Change Data Value flow action.
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