[ALERT] Compliance Notification - sent in error? | Community
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Erica_Harris2
New Participant
February 5, 2018
Solved

[ALERT] Compliance Notification - sent in error?

  • February 5, 2018
  • 2 replies
  • 3538 views

I have just received this email simultaneously for 4 different Marketo accounts that I consult for or consulted in the past. I'm guessing that Marketo has made a mistake with their filters on their email blast?

Had everyone else had this too?

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Best answer by Dory_Viscoglio

Yes - just got the apology email! It did go to all of our various admins, so maybe yours was trapped as spam?


Nope, somehow these alerts just went to a totally random list of people. Always a fun way to start the week!

2 replies

Grégoire_Miche2
Grégoire_Miche2
New Participant
February 6, 2018

Hi Erica,

Same for me, the notification, then the apologies. The problem is, the emails do not have any instance identification information, so it's even impossible to know what instance it is about. I have access to about 30

-Greg

Dan_Stevens_
Dan_Stevens_
New Participant
February 5, 2018

Our German field marketer received this and forwarded it to me.  I received nothing.  I then sent this to our account exec to figure out what this is all about (and why something like this wouldn't be sent to me, the admin of our environment). 

Dan_Stevens_
Dan_Stevens_
New Participant
February 5, 2018

I just got confirmation from our CSM and yes, these were sent in error to a random audience.

E
Erica_Harris2Author
New Participant
February 5, 2018

Yes - just got the apology email! It did go to all of our various admins, so maybe yours was trapped as spam?

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