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Danielle_Wong
Community Manager
June 28, 2016
Solved

Alert Email Tokens

  • June 28, 2016
  • 1 reply
  • 1938 views

I am trying to set up an alert email for the last email of an email program. This is a batch program, with smart campaigns attached to it. Set up like this:

I would like Outbound Wave 5 to have a flow step that sends me an alert that the last wave has been sent. How would I go about having the alert email include the name of the program: 05-25-2016 Competitive Intelligence? Is there a token for that?

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Best answer by Dory_Viscoglio

By default, no. But you could create a program level token that would be {{my.program name}} that you would need to create/update 1x for the program, but then you could have Outbound Wave 5 send an alert that is generic and references {{my.program name}}.

You could also change the name or description of your campaign, and use a {{campaign.name}} or {{campaign.description}} token. Unfortunately these don't exist at the program level.

1 reply

Dory_Viscoglio
Dory_ViscoglioAccepted solution
New Participant
June 28, 2016

By default, no. But you could create a program level token that would be {{my.program name}} that you would need to create/update 1x for the program, but then you could have Outbound Wave 5 send an alert that is generic and references {{my.program name}}.

You could also change the name or description of your campaign, and use a {{campaign.name}} or {{campaign.description}} token. Unfortunately these don't exist at the program level.

Danielle_Wong
Community Manager
June 28, 2016

Ah, okay. Thank you so much for the information, Dory!