"ALL filters" in smart campaign not working, or am I missing something? | Community
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kim.meyers
New Participant
February 2, 2016
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"ALL filters" in smart campaign not working, or am I missing something?

  • February 2, 2016
  • 1 reply
  • 1878 views

I have a smart campaign with the smart list filters:

"Lead is created" and

"Data Value Changes"

It's set to "Use ALL filters"

The flow is set to add those leads to an engagement program.

However, it's adding all new leads created into the engagement program. I submitted a support ticket and am still waiting to hear back, but in the mean time I'm wondering if anyone else has had this issue. Am I doing something wrong? Or is there a bug?

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Best answer by Tyson_Jurgens

Are those both the Trigger filters? Triggers are always set to "OR," so the flow would begin if either of the conditions become true.

1 reply

Tyson_Jurgens
Tyson_JurgensAccepted solution
New Participant
February 2, 2016

Are those both the Trigger filters? Triggers are always set to "OR," so the flow would begin if either of the conditions become true.

    K
    kim.meyersAuthor
    New Participant
    February 3, 2016

    Yes. I wasn't aware that triggers are always set to "OR"! Thank you!

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