Anyone integrated Olark with Marketo? | Community
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Sant_Singh_Rath
Level 6
Jul 9, 2019 6:50 AM UTC
Solved

Anyone integrated Olark with Marketo?

Hi There,

We are using Olark chatbox in our website. So, if someone clicks on chat then a popup form will open with form fields. Now, we want to integrate this Olark form with Marketo so that we can capture these details.

We have already purchased Zapier and when I am creating Zap, Olark gives only two trigger. 

1. New Message - Triggers once for each message when we get a transcript

2. New transcript - Triggers once when we get a new transcript

Any instruction from here?

Thanks,
Sant

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Jul 9, 2019 6:56 AM UTC

You definitely don't need an intermediate (and API-intensive, potentially DoS-creating) layer like Zapier here.

You can integrate completely on the client side using the Olark JavaScript API  and the Marketo Forms 2.0 JS API.

5 replies

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Jul 9, 2019 6:56 AM UTC

You definitely don't need an intermediate (and API-intensive, potentially DoS-creating) layer like Zapier here.

You can integrate completely on the client side using the Olark JavaScript API  and the Marketo Forms 2.0 JS API.

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Sant_Singh_Rath
Level 6
Jul 15, 2019 3:42 AM UTC

Thanks @Sanford Whiteman.. This suggestion was really helpful..  

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Best regards,Sant Singh Rathaur