Anyone seeing 611 system error since 5/Aug 19:00?

Forum|Forum|8 years ago
August 6, 2017
3 replies
3615 views

I'm getting this 611 errors from yesterday morning.

It happens when merging (updating) leads in large chunk.

The API says up to 1MB of data is allowed and it's been working fine until yesterday.

I experimented with size and now I can only send 10KB which is ridiculous.

There was this update "Firmware, OS and Patch Level Upgrades on SJRCA01/2/3/4" yesterday.

I'm guessing this has something to do with my errors.

Marketo

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Best answer by

Fixed.

A

Anonymous

Accepted solution

Fixed.

A

Anonymous

If anyone seeing this issue, please raise your voice.

Otherwise, their tech support won't start investigating.

A

Anonymous

We are still seeing this issue over here. It looks like it occurred on about 50% of the API calls our system made to Marketo last night (early morning August 9th). Please fix!

A

Anonymous

Also seeing the problem since Monday, and still unable to run scripts against the API today. Have raised with support - they claim this is unrelated to the recent patch.

Steven_Vanderb3

New Participant

Hi Hidenari,

It was an issue unrelated to the maintenance to our RCA servers. However it has now been patched. Please file a Support ticket if you are still running into errors.

A

Anonymous

I'm still seeing this. I don't think it's fixed.

I did file a support ticket.

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