Anyone seeing 611 system error since 5/Aug 19:00? | Community
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Anonymous
Aug 6, 2017 8:33 PM UTC
Solved

Anyone seeing 611 system error since 5/Aug 19:00?

I'm getting this 611 errors from yesterday morning.

It happens when merging (updating) leads in large chunk.

The API says up to 1MB of data is allowed and it's been working fine until yesterday.

I experimented with size and now I can only send 10KB which is ridiculous.

There was this update "Firmware, OS and Patch Level Upgrades on SJRCA01/2/3/4" yesterday.

I'm guessing this has something to do with my errors.

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Accepted solution
Aug 13, 2017 11:24 PM UTC

Fixed.

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9 replies

Anonymous
Accepted solution
Aug 13, 2017 11:24 PM UTC

Fixed.

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Anonymous
Aug 9, 2017 2:04 AM UTC

If anyone seeing this issue, please raise your voice.

Otherwise, their tech support won't start investigating.

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Anonymous
Aug 9, 2017 12:30 PM UTC

We are still seeing this issue over here. It looks like it occurred on about 50% of the API calls our system made to Marketo last night (early morning August 9th). Please fix!

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Anonymous
Aug 10, 2017 7:54 PM UTC

Also seeing the problem since Monday, and still unable to run scripts against the API today. Have raised with support - they claim this is unrelated to the recent patch.

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Steven_Vanderb3
Steven_Vanderb3
Level 9
Aug 7, 2017 5:38 PM UTC

Hi Hidenari,

It was an issue unrelated to the maintenance to our RCA servers.  However it has now been patched.  Please file a Support ticket if you are still running into errors.

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Anonymous
Aug 7, 2017 7:43 PM UTC

I'm still seeing this. I don't think it's fixed.

I did file a support ticket.

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