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RaulEr
New Participant
April 12, 2024
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Appcues integration - discover what records were updated

  • April 12, 2024
  • 1 reply
  • 1246 views

Hi community!

 

I have an active integration with Appcues and was wondering if there is a way to see what records were recently updated/sent to the Appcues integration from the Marketo side.

 

Thanks!

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Best answer by SanfordWhiteman

There isn't anything actually "sent" from Marketo to Appcues.

 

Their documentation is (perhaps deliberately?) misleading about this, claiming there's a push component from Marketo to Appcues and then a pull component in the other direction.

 

This is not true, every connection is made from the Appcues side. They write Custom Activities using the REST API and read Marketo leads using the REST API. Marketo cannot log when objects are merely read from the database.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
April 12, 2024

There isn't anything actually "sent" from Marketo to Appcues.

 

Their documentation is (perhaps deliberately?) misleading about this, claiming there's a push component from Marketo to Appcues and then a pull component in the other direction.

 

This is not true, every connection is made from the Appcues side. They write Custom Activities using the REST API and read Marketo leads using the REST API. Marketo cannot log when objects are merely read from the database.

RaulEr
RaulErAuthor
New Participant
April 15, 2024

had no idea, thanks for the clarification.