Archiving Programs - what do you do with Salesforce Campaign Sync | Community
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Shayla_McKnight
Shayla_McKnight
New Participant
July 25, 2022
Question

Archiving Programs - what do you do with Salesforce Campaign Sync

  • July 25, 2022
  • 1 reply
  • 2159 views

When archiving Marketo programs do you remove the Salesforce Campaign Sync? 

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1 reply

Ruchi_Lapran1
Ruchi_Lapran1
New Participant
October 26, 2022

@shayla_mcknight It is advised to remove the Salesforce Campaign sync when you archive any program. Not only this but if there is any active trigger, landing pages, or a web form in that program, they should also be turned off/deactivated. Archiving won't deactivate any program automatically, it'd only be stacking unused programs in one space.

Here is one related discussion as a reference

https://nation.marketo.com/t5/product-discussions/archived-campaigns-triggering/td-p/297193

Darshil_Shah1
Darshil_Shah1
Community Manager
October 26, 2022

I concur with the practice of deactivating the trigger campaigns, removing any scheduled batch runs of the batch campaigns, turning the program off (in case it is an engagement program), and if possible also removing the local assets' references from the campaigns and un-approving them before archiving off the assets, but I'm not 100% sure if removing the SFDC campaign association with the Marketo program is required or not.

 

If I'm not missing anything, until you add a program member, update the program status of the program members, or make any updates to the cost, this should not cause any harm. Also, it is also worth mentioning the fact that the archived assets are not suggested in the drop-downs in campaigns/flows. 

 

    Ruchi_Lapran1
    Ruchi_Lapran1
    New Participant
    October 27, 2022

    That's correct the archived program cannot be referenced in campaigns or flows but SFDC campaign sync may or may not cause any harm. There is less chance changes will happen to the archived program member still it's a good practice to remove any active association before archiving any program as we know archiving doesn't fully resolve the purpose or the requirement behind this activity 🙂

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