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Mike_Mastropaol
New Participant
August 27, 2019
Question

Are the Email Performance Reports Not Working?

  • August 27, 2019
  • 5 replies
  • 4644 views

Email Performance Reports Not Working:

Anyone else finding as of today their Email Performance Reports show "no data found"? I sent two separate campaigns today. The Email Performance Reports for both only say "no data found". The Dashboard view for both campaigns also shows no information. 

The Email Link Performance Report shows data and Smart Lists showing the email was delivered confirm the emails went out. 

I didn't see any Marketo notifications regarding this. Checking if this is a known issue or if I need to submit a ticket. 

Thanks. 

5 replies

Josh_Pickles
New Participant
August 27, 2019

If you're interested in receiving updates on the status of this, you can subscribe to alerts from the status page, here: 

Marketo Status - Email Dashboard and Reporting Issue 

Kate_Zickel
New Participant
August 27, 2019

Thank goodness! I was panicking a bit. 

Noor_Tarique
New Participant
August 27, 2019

Having the same issue - wasn't able to pull up reports for both the campaign I launched today. Any idea when this will be resolved?

Alyssa_Sarmient
New Participant
August 27, 2019

Good to know, thank you! I was about to submit a ticket myself.

Mike_Mastropaol
New Participant
August 27, 2019

Just received an email from Marketo Support that this is an issue they're working on.

FYI If anyone else is having this issue.