Audit Trail (Vote on this Idea, not it's dupes)

• Some of our VVIP leads were not receiving emails and when i looked into their activity log, they were manually unsubscribed. As an helpless admin, i was't able to provide who did that edit (nor a marketo engineer)
• When bad data creeped into the database via wrongly set up form and the audit from marketo n/w engineer proved someone edited the form later, this feature will help me use time productively instead of wasting a lot trying to find a root cause.
  
  I hope this idea gets implemented soon.

• Time stamps/Audit Trail: Created by, Last Modified by, Modified date/time, etc.  For ALL assets and programs: Smart Campaigns, Lists, LPs, templates, (Design Studio, etc.)
• Change log: Snapshot for each days' worth of data and add to the data warehouse that that we could access.  If something was deleted, the Admins need to know what, by whom and when.
• Restoring to a previous state after an accidental change

Christina,  You are our hero!!!!!!  Thanks so much.

Hi all!

I recently started at Marketo as a senior product manager and will be owning this audit trail project! Please know this is one of my top priorities and I'll be posting updates to this thread as I make progress. I'll be reviewing all of the comments above and taking them into consideration as I shape the requirements and scope. Tentatively speaking, I want to get this done and in your hands by early next year. In the meantime, please post additional comments or questions here as I'll be monitoring this thread.

Thanks,

Christina

This is such a crucial functionality, I can't believe marketo still doesn't have it.

We recently had one of our major programs (major lead gen channel, hundreds of form submissions a day) going down, because one of our users clicked in a wrong place, and there was no way to find out who, when and how made the change. I ended up just taking the access to that workspace away from most of our users, having the possibility to see who and when made the change and to be able to roll back would have saved us so much time and stress + would have kept people more accountable and therefore attentive to where they click

Marketo Support reported last week in a case asking about this capability, "I also know of no future plan for Marketo to provide audit information outside what is already displayed on assets" and went on to suggest "these features would make great ideas for future product improvements on our community site."

We had also asked about restoring to a previous state after an accidental change, or at the very least, providing for a step to confirm changes, to which they responded, "Unfortunately there is currently no way to restore a previous state of an asset, or turn off Auto-save."

At this point perhaps we should determine how (as some of Marketo’s highest revenue-producing customers) we can approach our sales reps with a united front and insist that this requirement be implemented. I believe that would be strongly supported at the firm where I am currently consulting, as they understand that the risk of some inadvertent change resulting in a significant loss or exposure is only growing as time passes.

Hey Marketo? Anybody from Marketo going to respond?

Don't worry ... we are very aware of this feature and it is on our radar. We don't have a target timeframe just yet.