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March 8, 2011
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Auto-Save disable or Undo

  • March 8, 2011
  • 35 replies
  • 18457 views

It would be nice to disable the auto-save feature or at least have an undo.  The issue is 2 fold.

1. It makes the process of updating much longer. For instance, when updating the settings section in an email. After clicking operational email it saves, then clicking include webpage link it saves, after updating the email address it saves, after updating send name it saves. Thus, making a 5 second task 45+ seconds. 

2. The real issue arises when updating emails, forms etc. Recently our collateral designer created an email. He unknowingly had two windows open to the same email. After completing the email in one window, it saved. Later, he was going through his open windows and came across the second window he had opened to the previously completed email. The blank email then auto saved when he clicked on it. His completed email was over written by the blank email. Since, the email had never been approved all work was lost.

35 replies

April 12, 2016

Hello,

Audit trail is a feature I'm currently working on. It's planned to be available in our Q3 release, so later this year 2016! I have detailed out the scope and details in this other thread

About auto-save...it's there with good intentions It's also the end point of what will lead to an audit trail record. So as you're making changes, we will capture those in the audit trail as the auto save completes. For example, within one task of updating an email there can be multiple auto saves and therefore multiple audit records. An admin (or, a role that the admin assigns to get access to audit trail) can technically go into the audit trail to see what changed.

About undo, I actually like this idea but it's not in our roadmap. Technically, you can use the audit trail to see what happened then 'undo' the changes. I realize it's not exactly what many of you are asking for, but I hopefully all of this can address the need in some way.

Please let me know if you have additional questions.

Christina

January 25, 2018

Hi Christina, Isn't the audit trail just available to people with Admin privileges? Undo/Ctrl-Z would be a great solution for ALL users.

February 11, 2016

Marketo,

How is it possible that this simple undo feature, that was requested in 2011, and has 3,340 voting points, has not been implemented?

January 28, 2016

YES PLEASE!!!! Undo, control z is very important feature!

Grégoire_Miche2
New Participant
January 24, 2016

A good way to implement this in conjunction with Marketo auto-save would be the way it's done in Litmus, for instance: the user has a timeline with all recorded versions of the work and can at any point restore one of these versions. The timeline could be limited to 1 day, 1 week or forever, depending on the Marketo version.

-Greg

Bou_Xiong
New Participant
October 3, 2014
I don't mind the auto-save, but the problem I have is waiting for the page to auto-save. It would be really nice to click on the button to save. I've been having issue with Marketo giving me an error while I wait for the page to auto save and have notice that my page was not saved. All of my changes didn't happen so I have go back and make the changes again. If I'm lucky the page will save. Than again I would have to make the same changes three or even four times before it saves.

I don't know if anyone is having this problem but I know I do. I would also like an undo, just in case I make a mistake and I can undo what I just did. Makes my job a lot easier.
January 23, 2014
I love this topic!  I agree with Cristan Hutto, there should be a manual save option.  Kyle B points also spot on.  Several of my colleagues are new to Marketo and would benefit from an Undo button for Smart Campaigns/ Smart Lists.  Trying to remember previous steps and reversing a change is way too hard.
December 12, 2013
+1
also vor the versioning!
February 5, 2016

Versioning and an audit trail!!!!

Grégoire_Miche2
New Participant
February 5, 2016

My understanding is that Audit trail is on it's way, although I have no ETA.

-Greg

Rafael_Santoni1
New Participant
July 15, 2013
In a perfect world, yes. In the real world, not yet. Hoping and waiting. To quote the wise Yoda..."There is no try. Only do."

"Surely Marketo must have setup an undo and disable auto-save by now? I am new to Marketo and I have found setting up templates a very long, frustrating process.
Posted By Glo-Ann D on 7/15/2013 12:09 AM"
July 15, 2013
Surely Marketo must have setup an undo and disable auto-save by now? I am new to Marketo and I have found setting up templates a very long, frustrating process.
June 13, 2013
I would like to see some versioning so I'll be able to version back to the earlier version. Currently, I'll have to clone the version  before doing an edit so I'll be able to go back if I make any mistake.