Automatic disable of trigger campaigns

Question

Hi All, Just a quickie for someone in the know. In terms of the auto cleanup of trigger campaigns, will the system de-activate campaigns with leads in wait steps?Thanks in advance

Devraj_Grewal · Accepted Answer

Hi Matthew,Marketo cleans up inactive trigger campaigns that have not shown ANY activity in 6 months, not 3 months. This means they have not qualified any people in 6 months, no people have executed a flow step in 6 months, and no people are currently sitting in a wait step.More info: Automatic Trigger Campaign Clean-up - Marketo Docs - Product Documentation

Anonymous · Answer

Hi Josh,

I'm not sure if my question was clear.

Our instance is set to deactivate non-active trigger campaigns after 3 months. I guess my question is what is the definition of 'inactive'.

For example.... is it when people have not entered the flow etc.

My question is: if there are people in a wait step is the campaign considered active or inactive as this I imagine would determine whether the instance de-activates a campaign.

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