Block field updates is preventing a checkbox from being checked (has never contained a value) | Community
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Dan_Stevens_
Dan_Stevens_
Level 10
Nov 3, 2015 1:21 AM UTC
Solved

Block field updates is preventing a checkbox from being checked (has never contained a value)

I'm doing some testing on one of my test leads (using one of my personal email addresses) that has been in Marketo for some time now.  But the field in question - a boolean checkbox - has never been checked (has always been "false").  When testing today, I noticed Marketo wasn't updating my lead record after checking the box and submitting the form.  I even tried to manually check the box within the lead detail screen.  I thought block field updates only affected fields that contained an existing value?

Here are the blocks currently in place:

  • Import list
  • Untrusted Import list
  • Form fillout
  • Flow change data value
  • Lead detail update
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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Nov 3, 2015 1:50 AM UTC

Well, boolean false is a value.

I think the problem is that unlike strings, the choice was made to have booleans be non-null.  It's not necessary from a technical standpoint but it might sound right to (some) marketers.

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8 replies

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Nov 3, 2015 1:50 AM UTC

Well, boolean false is a value.

I think the problem is that unlike strings, the choice was made to have booleans be non-null.  It's not necessary from a technical standpoint but it might sound right to (some) marketers.

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Dan_Stevens_
Dan_Stevens_Author
Level 10
Nov 3, 2015 2:18 AM UTC

Well if that's the case, it would be helpful if this was documented somewhere.  According to Marketo, "Blocking updates to a field allows you to write to the field once and then retain the original value for the lifetime of the field. This can be useful for a field like Lead Source."  The field in question has never been written to.

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SanfordWhiteman
SanfordWhiteman
Level 10
Nov 3, 2015 2:36 AM UTC

Oh, I agree.

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