Block field updates is preventing a checkbox from being checked (has never contained a value)

Forum|Forum|10 years ago
November 3, 2015
1 reply
5508 views

I'm doing some testing on one of my test leads (using one of my personal email addresses) that has been in Marketo for some time now. But the field in question - a boolean checkbox - has never been checked (has always been "false"). When testing today, I noticed Marketo wasn't updating my lead record after checking the box and submitting the form. I even tried to manually check the box within the lead detail screen. I thought block field updates only affected fields that contained an existing value?

Here are the blocks currently in place:

Import list
Untrusted Import list
Form fillout
Flow change data value
Lead detail update

Marketo

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Best answer by SanfordWhiteman

Well, boolean false is a value.

I think the problem is that unlike strings, the choice was made to have booleans be non-null. It's not necessary from a technical standpoint but it might sound right to (some) marketers.

SanfordWhitemanAccepted solution

New Participant

Well, boolean false is a value.

I think the problem is that unlike strings, the choice was made to have booleans be non-null. It's not necessary from a technical standpoint but it might sound right to (some) marketers.

Dan_Stevens_Author

New Participant

Well if that's the case, it would be helpful if this was documented somewhere. According to Marketo, "Blocking updates to a field allows you to write to the field once and then retain the original value for the lifetime of the field. This can be useful for a field like Lead Source." The field in question has never been written to.

SanfordWhiteman

New Participant

Oh, I agree.

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