Blog/website/whitepaper vs email blast channel | Community
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New Participant
January 8, 2024
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Blog/website/whitepaper vs email blast channel

  • January 8, 2024
  • 1 reply
  • 2608 views

Hi there,

 

I'm building out channels in Marketo right now, as well as our utm structure and overall attribution model. I'm wondering if you all use both some kind of email blast (one off) channel in addition to a blog post channel. And if for example I send an email with a CTA that points to a new blog post, which channel would that go under?

 

Thank ya!

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Best answer by Darshil_Shah1

There is no one channel strategy that fits all, based on how you plan to structure your programs, track the progression steps, and measure success for them (e.g., do you want to measure the progression through the email sends and blog post assets and the success for each is same or different?)

 


@chrisos2 wrote:

And if for example I send an email with a CTA that points to a new blog post, which channel would that go under?

Well, since the engagement for the blog post originated from the email (assuming it was an email sent from the one-off email blast) in the first place, it should technically be attributed to the channel that is used by the program that houses the email. Also, in general, measuring program success based on the click/open engagements isn't a very good idea due to email scanners/bot activities leading to false positives.

1 reply

Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
January 8, 2024

There is no one channel strategy that fits all, based on how you plan to structure your programs, track the progression steps, and measure success for them (e.g., do you want to measure the progression through the email sends and blog post assets and the success for each is same or different?)

 


@chrisos2 wrote:

And if for example I send an email with a CTA that points to a new blog post, which channel would that go under?

Well, since the engagement for the blog post originated from the email (assuming it was an email sent from the one-off email blast) in the first place, it should technically be attributed to the channel that is used by the program that houses the email. Also, in general, measuring program success based on the click/open engagements isn't a very good idea due to email scanners/bot activities leading to false positives.

ChrisOs2Author
New Participant
January 8, 2024

Thanks Darshil,

 

What kind of statuses would you recommend in place of clicks/opens?

Darshil_Shah1
Community Manager
January 9, 2024

If the webpage leading from the CTA of the email has a form on it, then you can use the filled-out form from the CTA in the email (use UTMs in the email CTA) as one of the success status values. It's not the end of the world if you use opens and/or clicks as progression steps for a channel like an email blast; it's just that I'd not recommend using those as program successes, as you'd not want to pollute the data based on which you make marketing decisions with the email scanner (bot) engagements.