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T
TyronPr
New Participant
April 30, 2021
Solved

Bug with Activity Log

  • April 30, 2021
  • 1 reply
  • 2580 views

Does any else have this bug where change data value actions from SFDC are incorrectly being associated with a previous campaign?

 

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Best answer by SanfordWhiteman
So would you say this is expected behavior?

Yes, Marketo attributes a change to a Smart Campaign whenever it can, even if the data involved in the change comes from a remote service. (Remember it's not SFDC is "changing" the fields in Marketo, Marketo is still processing the change request into its database.)

1 reply

SanfordWhiteman
SanfordWhiteman
New Participant
April 30, 2021

Is the sync (or sync-implying) Flow step not part of that campaign?

T
TyronPrAuthor
New Participant
April 30, 2021

Hey Sanford,

 

Yes, there is an SFDC sync step in the "02a MQL Request with Routing campaign".

 

So would you say this is expected behavior?

 

It seems odd to me because SFDC is changing these fields as opposed to a flow action within the campaign, which is what this insinuated to me initially

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
April 30, 2021
So would you say this is expected behavior?

Yes, Marketo attributes a change to a Smart Campaign whenever it can, even if the data involved in the change comes from a remote service. (Remember it's not SFDC is "changing" the fields in Marketo, Marketo is still processing the change request into its database.)

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