Bug with Smart Campaign, While scheduling a Campaign | Community
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sasemohanc29981
sasemohanc29981
Level 1
September 5, 2023
Solved

Bug with Smart Campaign, While scheduling a Campaign

Hey 

 

We are facing an issue where the email that was selected in the flow step disappears or not even getting populated. But the campaign is getting scheduled rather than showing an error

 

Thanks in advance !

__PRESENT

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Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
September 5, 2023

I'd try accessing Marketo from a different browser/incognito window. Btw, I hope you're trying to see/access the email from the tree though, right?

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2 replies

Katja_Keesom
Katja_Keesom
Community Manager
September 6, 2023

A screenshot would be helpful here, as we are only guessing at what might be wrong. My first question: Did you approve your email yet?

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Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
September 5, 2023

I'd try accessing Marketo from a different browser/incognito window. Btw, I hope you're trying to see/access the email from the tree though, right?

Translate
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