Calculate Smart List Members after a wait step | Community
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Franky_Ruyssch2
Franky_Ruyssch2
Level 4
Feb 13, 2019 4:08 PM UTC
Solved

Calculate Smart List Members after a wait step

I have defined a smart list with several parameters, one of them being "Not was added to List". The idea is to check who has not subscribed for our event. Subscribers are added to a static list.

The campaign will run within 6 weeks from now based on a date token in the wait step. Reminder mails will be sent when not on the subscription list.

Question:

I think the smart list is evaluated when activating the campaign ( so today ) right?

How to force the smart list to be (re)-calculated at the time the campaign has to run ( within 6 weeks ), so after the wait step

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Steven_Vanderb3
Steven_Vanderb3Accepted solution
Level 9
Feb 13, 2019 4:22 PM UTC

Correct. The Smart List runs at the start of the campaign and wont run again, but you can exclude your subscribers in the flow choices instead.

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3 replies

Steven_Vanderb3
Steven_Vanderb3
Level 9
Feb 13, 2019 4:14 PM UTC

Add a choice to your Send Email flow step. If Member of List (your list of subscribers) Do Nothing. Otherwise, send the reminder email.

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Franky_Ruyssch2
Franky_Ruyssch2Author
Level 4
Feb 13, 2019 4:18 PM UTC

So not in the smart list definition?

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Franky Ruysschaert
Steven_Vanderb3
Steven_Vanderb3Accepted solution
Level 9
Feb 13, 2019 4:22 PM UTC

Correct. The Smart List runs at the start of the campaign and wont run again, but you can exclude your subscribers in the flow choices instead.

Translate
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