Calendar File is one hour off | Community
Skip to main content
Brian_Whipple
New Participant
June 7, 2018
Solved

Calendar File is one hour off

  • June 7, 2018
  • 1 reply
  • 3942 views

I am using the Calendar File token in an email. When you download the .ics file, it opens up with the time being one hour off.

What I have set: 9am CST.

What the .ics file opens up with when I test: 10am. I am located in CST zone.

What am I doing wrong? Is there a setting somewhere that is throwing something 1 hour off?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by SanfordWhiteman

OK, the file is set for 15:00 UTC, that is, 9am CST but 10am Central (C*D*T) as daylight savings is in effect at the time.

What about your admin setting?

1 reply

SanfordWhiteman
New Participant
June 7, 2018

Please attach the ICS file so we can see if the file itself has the correct UTC/offset setting.

Do you have the correct timezone in Admin?

Brian_Whipple
New Participant
June 7, 2018

I attached the .ics to my original post. Sorry for not including originally.

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
June 7, 2018

OK, the file is set for 15:00 UTC, that is, 9am CST but 10am Central (C*D*T) as daylight savings is in effect at the time.

What about your admin setting?