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April 14, 2016
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Calendar Token -- Time Zone Difference Question

  • April 14, 2016
  • 2 replies
  • 3234 views

I am using the Calendar token for an event that we are hosting in California. Our instance of Marketo is EST.

My question is, should I be accounting for the difference in time zones when I create the token, or will my recipients' calendars do this automatically. If the event is at 8pm PDT, should I create the token event to start at 11pm? Or should I keep at it 8, assuming that my recipients' calendars will adjust (even if they are already based in California)?

I would assume it will adjust automatically, but I want to be positive.


Thanks!


Steve

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Best answer by

Hey Stephen!

It will adjust automatically, but there is an issue between daylight time and standard time (in our instance, at least), so you'll want to test to make sure when you download the Calendar Invite that it is displaying the correct time. If it is, you're good to go!

2 replies

April 14, 2016

Thanks Zach -- appreciate your input.

Yes, that was the issue. We are located in NYC but the event is in LA.

Marketo support has confirmed to adjust manually to 11 for the event that begins at 8.


Stebe

Accepted solution
April 14, 2016

Hey Stephen!

It will adjust automatically, but there is an issue between daylight time and standard time (in our instance, at least), so you'll want to test to make sure when you download the Calendar Invite that it is displaying the correct time. If it is, you're good to go!

April 14, 2016

Thanks Zach,

This is what is throwing me off is this -- The party begins at 8:00 PM PDT so the EDT highlighted below is what concerns me (since the party doesn't start at 8:00 PM EDT).

April 14, 2016

Technically the party starts at 11:00 PM EDT.