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5212Esther
5212Esther
New Participant
December 1, 2021
Solved

Campaign Email report no data

  • December 1, 2021
  • 2 replies
  • 2667 views

I set up a campaign of sending a batch email. It ran successfully and I can see the detail in results, but no data found at the email performance report. Any idea? 

 

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Best answer by AWmindtree

Hi @5212esther 

Campaign Email report can upto 24- 48 hours to fetch the data and display in the report. Was your campaign completed before 24 - 48 hours? 

Thanks 
Ankit

2 replies

ChiranjeetShahP
ChiranjeetShahP
New Participant
December 2, 2021

Hi,

After running a batch campaign, it takes a couple of minutes to show results, depending upon audience size it may vary. 

if you still can't see anything, check qualification, whether anyone qualified for this campaign or not. 

    5212Esther
    5212EstherAuthor
    New Participant
    December 2, 2021

    Thank you for advice. Checking the qualified member is also a good way to check if campaign has successfully run or not. 

    Esther Tokyo
    AWmindtree
    AWmindtreeAccepted solution
    New Participant
    December 2, 2021

    Hi @5212esther 

    Campaign Email report can upto 24- 48 hours to fetch the data and display in the report. Was your campaign completed before 24 - 48 hours? 

    Thanks 
    Ankit

      5212Esther
      5212EstherAuthor
      New Participant
      December 2, 2021

      Thank you for sharing your experience.
      The result comes up after 24 hours campaign completed! 🙂 

      I was too impatient. (Usually it result comes up few minutes.)

       

      Esther Tokyo
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