Campaign Warning: Problem with flow step with choice added | Community
Skip to main content
Alex_Firtl
Alex_Firtl
New Participant
April 3, 2019
Solved

Campaign Warning: Problem with flow step with choice added

  • April 3, 2019
  • 2 replies
  • 5288 views

Hey everybody,

I recently ran through some of our online advertising programs, and updated some flow steps to override acquisition program if a person was created less than 24 hours ago. This is one of the rare scenarios in our case that we want to change the acquisition program so that we're properly attributing our advertising programs.

I woke up this morning to a couple of Campaign Warning errors in my notifications. Both look like this..

And here is the associated flow step...

Is there some constraint around the "Created At" parameter that I'm unaware of?

Thanks for any help!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Nicholas_Hajdin

Dug into this a bit more - and I the issue is actually with the Acquisition Program field itself. It is a system locked field not editable. You can only edit if empty. Therefore you should setup your program so anyone new entering the system is attributed to the Online Advertising program.

2 replies

Nicholas_Hajdin
Nicholas_Hajdin
New Participant
April 3, 2019

You cannot NULL the acquisition program once it's set. If the person was already acquired through another program, why are you trying to re-assign acquisition? They should still be a member of the campaign, in which you can attribute program success. If you are looking into multi-touch attribution, you may want to investigate further into attribution modeling or a tool like Bizible.

There are more details regarding the field read/write rules for acquisition program in this post: Acquisition Program and Acquisition Program Name

Alex_Firtl
Alex_FirtlAuthor
New Participant
April 3, 2019

That's what I figured.

We're currently using Unbounce for our PPC landing pages (and this might be the nail in the coffin there). Basically, we're directing people to fill out a form to download a particular asset. That form often belongs to a program for that specific asset, which is where the Acquisition is being set, as opposed to the advertising program that effectively brought them to that asset. The form fill is instantaneous whereas the Advertising Program campaigns take a second too long to properly grab that Acquisition Program.

Hence, why I'm trying to overwrite that Acquisition Program if they have certain UTM values populated that tie back to the Advertising Programs

Nicholas_Hajdin
Nicholas_Hajdin
New Participant
April 3, 2019

Haven't seen this before - and not sure it would resolve the issue, but you can try changing 24 hours to 1 day.

Alex_Firtl
Alex_FirtlAuthor
New Participant
April 3, 2019

That's what I was thinking about trying. I've flipped it on that campaign, and will go ahead and monitor.

Additionally, this was the other flow step that was causing an error, but it was erroring out on Choice 2 in this instance:

Both errors say that the "Number of People Affected: 0" so it's not too big of a deal right now, but I updated a lot of these programs last night and want to stay ahead of it.

Nicholas_Hajdin
Nicholas_HajdinAccepted solution
New Participant
April 3, 2019

Dug into this a bit more - and I the issue is actually with the Acquisition Program field itself. It is a system locked field not editable. You can only edit if empty. Therefore you should setup your program so anyone new entering the system is attributed to the Online Advertising program.

Terms & ConditionsAccessibility statement

Loading footer...