Can over-ride communication limits for seeded members? | Community
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Dawn_Beam
Dawn_Beam
Level 2
Jul 22, 2019 9:56 PM UTC
Question

Can over-ride communication limits for seeded members?

Hello,

When I set communication limits in Marketo, it always applies those limits to my seeded members as well. (Seeded members=people who are on the list because they are stakeholders in the campaign).

Is there a way to not have those limits apply to my seeded members?  My seeded members need to get every email that is deployed.

Thank you!

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3 replies

Jay_Jiang
Jay_Jiang
Level 10
Jul 23, 2019 4:38 AM UTC

Create a separate smart campaign with communication limits disabled to send emails to seed static lists

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    Dawn_Beam
    Dawn_BeamAuthor
    Level 2
    Jul 23, 2019 1:10 PM UTC

    Thank you for your answer.  My followup questions:

    1. Does this mean I would have to setup a smart campaign in every email I deploy, in order for this to work?

    2. Can you tell me how I would set this up?  I have "member of list (with list name)" under my smart list tab, but I don't know what my flow need to be. 

    Thanks again! 

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    Jay_Jiang
    Jay_Jiang
    Level 10
    Jul 23, 2019 11:52 PM UTC
    1. Does this mean I would have to setup a smart campaign in every email I deploy, in order for this to work?

    You don't have to have a new smart campaign for every email send. You can just change the email being sent in the smart campaign flow each time. 

    2. Can you tell me how I would set this up?  I have "member of list (with list name)" under my smart list tab, but I don't know what my flow need to be. 

    Your flow would simply be "Send Email".

    Just make sure that smart campaign settings is ignoring communication limits

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