Can Salesforce Custom Objects be in Email Scripts? | Community
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Aubrey_Morgan
Aubrey_Morgan
New Participant
October 26, 2015
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Can Salesforce Custom Objects be in Email Scripts?

  • October 26, 2015
  • 1 reply
  • 1816 views

Hi Marketo Community!


I'm trying to set up a token in my email that references an expiration date for each product user. This is available as a field within the SFDC custom object on the lead and contact record (2 separate objects) as displayed below:

When I go to create the token at the program level - none of my custom objects are available for email script. We only have 3 options, which I'm pretty sure came out of the box with Marketo. See below:

Does anyone know how to set up the SFDC custom objects so they appear in the email script?

Thanks!

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Best answer by

Hi

You need to make sure there is a 1 (and only 1) look up field from the custom object to either the lead or contact object. And that field needs to be visible to the salesforce user that is synced to marketo.

1 reply

A
Anonymous
Accepted solution
February 4, 2016

Hi

You need to make sure there is a 1 (and only 1) look up field from the custom object to either the lead or contact object. And that field needs to be visible to the salesforce user that is synced to marketo.

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