Can you "CC" in an engagement program. | Community
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Casey_Muller2
Level 3
Nov 1, 2018 10:14 PM UTC
Solved

Can you "CC" in an engagement program.

In an engagement, is there a way to have 2 names show up in "from field" an email?

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Paul_Johnson
Paul_JohnsonAccepted solution
Level 4
Dec 10, 2018 10:07 PM UTC

7 replies

Paul_Johnson
Paul_JohnsonAccepted solution
Level 4
Dec 10, 2018 10:07 PM UTC

Wonderful news! Now available!

Email CC - Marketo Docs - Product Documentation

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Employee
Dec 10, 2018 10:41 PM UTC

Exactly a month later from my reply and now we have a CC option.

Floyd

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Casey_Muller2
Level 3
Dec 10, 2018 10:46 PM UTC

Yes!

This is great!

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Casey Muller
SanfordWhiteman
Level 10
Nov 2, 2018 3:05 AM UTC

No.

While the original SMTP standard does support multiple From: addresses, no modern mail client will send to 2 addresses in a reply.

You can (and should) create a list alias if you want replies to be distributed to multiple people. This gets handled on your mail server.

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Employee
Nov 2, 2018 3:02 AM UTC

Hi Casey,

Unfortunately within Marketo there is no way to CC or BCC other email recipients.

Some suggestions can be found here: Marketo Nation​

Thanks

Floyd

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