Can you make edits within an engagement program while streams are still activated? | Community
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T
triciam11
New Participant
November 3, 2023
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Can you make edits within an engagement program while streams are still activated?

  • November 3, 2023
  • 1 reply
  • 1736 views

I have an engagement program with four active streams and need to make some changes to the emails.

Do I have to turn the program off AND deactivate each stream? Or do I just have to do one or the other?

 

Plus, I wish to avoid making any changes that would impact the current state of the program/not interrupt the leads as they go through the stream. 

 

Thanks for any suggestions!

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Best answer by Darshil_Shah1

Yes, you can make edits to the emails (or even default programs, as a matter of fact) in the stream without deactivating content in the stream or turning off the engagement program. The engagement program will send the approved version of the email during the nurture cast, even though you have an unapproved draft version of the email.

 

Plus, I wish to avoid making any changes that would impact the current state of the program/not interrupt the leads as they go through the stream. 

 

Thanks for any suggestions!

Well, updating content won't impact the members or cast (unless of course, you turn off the EP or deactivate the content in the first place)! Members would receive the approved version of the first content that's not being sent from the top of the stream. I hope this helps. Please feel free to post any questions you may have. 🙂

1 reply

Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
November 3, 2023

Yes, you can make edits to the emails (or even default programs, as a matter of fact) in the stream without deactivating content in the stream or turning off the engagement program. The engagement program will send the approved version of the email during the nurture cast, even though you have an unapproved draft version of the email.

 

Plus, I wish to avoid making any changes that would impact the current state of the program/not interrupt the leads as they go through the stream. 

 

Thanks for any suggestions!

Well, updating content won't impact the members or cast (unless of course, you turn off the EP or deactivate the content in the first place)! Members would receive the approved version of the first content that's not being sent from the top of the stream. I hope this helps. Please feel free to post any questions you may have. 🙂

T
triciam11Author
New Participant
November 3, 2023

Thanks so much for your help Darshil!

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