Can you track link clicks if you disable tracking for email links for a click-to-call button? | Community
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mphilippon
New Participant
February 19, 2021
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Can you track link clicks if you disable tracking for email links for a click-to-call button?

  • February 19, 2021
  • 1 reply
  • 1513 views

Hi Marketo community,

 

We have set up an A/B test to test which call-to-action works best with our audience. One CTA is a click-to-call button. We're disabling the tracking for an email link so it works. But if we do this, will we not be able to see who clicks on an email later? I'm wondering if we won't be able to report anyone who clicks on an email and calls.

 

 

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Best answer by SanfordWhiteman
Turning off tracking the the tel: doesn't turn off tracking for other links, but yes, it certainly turns off Clicked Link tracking for that link. (Frankly just as well, since mail scanners are clicking your links & polluting your stats already.)

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
February 19, 2021
Turning off tracking the the tel: doesn't turn off tracking for other links, but yes, it certainly turns off Clicked Link tracking for that link. (Frankly just as well, since mail scanners are clicking your links & polluting your stats already.)
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