Can you track who clicked on which link on an email | Community
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Anonymous
June 24, 2015
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Can you track who clicked on which link on an email

We are sending out an email with 3 url's and I was wondering if Marketo lets you track who clicked on which link?

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Accepted solution
June 25, 2015

Hi Purvika,

You could create three separate smart lists.  Each smart list would have a filter looking for anyone who clicked a link in email X.  You could then add a constraint to the filter and define the link you are looking for.  Each smart list would reference a different link.  Anyone who clicked the defined link would then be included on your smart list.

Hope that helps!

Courtney

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3 replies

Anonymous
August 31, 2015

Great idea, thanks! However, I set up a smart list like you described, and it is saying no leads were found. Can this be because I created the smart list after the original campaign was sent? I added a constraint with the time of activity on or before today's date, then tried on or after 8/20/15, and still nothing. I'm certain the link was clicked on because it's a link to download a certificate for continuing education credit. Thanks again.

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Anonymous
August 31, 2015

I figured out the issue. The link has spaces in it so I changed the link to "contains" and just included the first part of the link that was unique and it worked. Now I know not to use any files with spaces in the filename. Thanks again!

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Anonymous
Accepted solution
June 25, 2015

Hi Purvika,

You could create three separate smart lists.  Each smart list would have a filter looking for anyone who clicked a link in email X.  You could then add a constraint to the filter and define the link you are looking for.  Each smart list would reference a different link.  Anyone who clicked the defined link would then be included on your smart list.

Hope that helps!

Courtney

Translate
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