Cannot Create New Email | Community
Skip to main content
Mike_Mastropaol
Mike_Mastropaol
New Participant
February 11, 2019
Solved

Cannot Create New Email

  • February 11, 2019
  • 1 reply
  • 2425 views

Anyone else having a problem creating new emails? This problem began for me today. No matter what I name a new email when trying to create one it says "an email with that name already exists, please choose another name". I've tried using different names, different templates, different web browsers, restarting...

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Mike_Mastropaol

Please do let us know about the cause.


Backend technical issue. Resolved by Marketo.

1 reply

A
AnkitDu3
New Participant
February 11, 2019

That's strange, have you tried reaching out to Marketo support?

Mike_Mastropaol
Mike_MastropaolAuthor
New Participant
February 11, 2019

Yes. I opened a support ticket. Figured I'd see what anyone here had to say while I wait to hear back.

A
AnkitDu3
New Participant
February 11, 2019

Please do let us know about the cause.

Terms & ConditionsAccessibility statement

Loading footer...