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Mike_Mastropaol
Level 3
Feb 11, 2019 5:47 PM UTC
Solved

Cannot Create New Email

Anyone else having a problem creating new emails? This problem began for me today. No matter what I name a new email when trying to create one it says "an email with that name already exists, please choose another name". I've tried using different names, different templates, different web browsers, restarting...

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Mike_Mastropaol
Mike_MastropaolAccepted solution
Level 3
Feb 11, 2019 7:41 PM UTC

Please do let us know about the cause.


Backend technical issue. Resolved by Marketo.

4 replies

Level 6
Feb 11, 2019 6:00 PM UTC

That's strange, have you tried reaching out to Marketo support?

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Mike_Mastropaol
Level 3
Feb 11, 2019 6:02 PM UTC

Yes. I opened a support ticket. Figured I'd see what anyone here had to say while I wait to hear back.

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Level 6
Feb 11, 2019 6:04 PM UTC

Please do let us know about the cause.

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