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Kelsey_Soskel
Kelsey_Soskel
Level 2
Apr 30, 2021 7:08 PM UTC
Solved

CC with static email (without using a token)

I'd like to CC a static email address in my email campaigns. Is this possible? Or do I have to use Lead / Owner tokens?

 

Thanks!

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Apr 30, 2021 7:45 PM UTC

Are you sure you want the same person to get a copy of every single email?

 

The CC: feature is really for leads who have more than one address. That's the only safe use for it, because any click on the CC'd email is linked to the Marketo person (and of course are past/future activities in the Munchkin session)

 

If you are completely sure, you could create a custom Email type field and simply set everyone in your database, or everyone in a given campaign, to have the same value. Then you can CC: it.

 

Again, be triple-sure this is what you want.

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1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Apr 30, 2021 7:45 PM UTC

Are you sure you want the same person to get a copy of every single email?

 

The CC: feature is really for leads who have more than one address. That's the only safe use for it, because any click on the CC'd email is linked to the Marketo person (and of course are past/future activities in the Munchkin session)

 

If you are completely sure, you could create a custom Email type field and simply set everyone in your database, or everyone in a given campaign, to have the same value. Then you can CC: it.

 

Again, be triple-sure this is what you want.

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