Champion/Challenger test, no option appears? | Community
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C
chaekim
New Participant
September 29, 2021
Question

Champion/Challenger test, no option appears?

  • September 29, 2021
  • 1 reply
  • 1588 views

Hello! I am trying to set up a champion/challenger test on two completely different emails that are part of the same trigger campaign. I've been referring to this page to figure it out. However, when I attempt to look for "New Test" under Email Actions, it doesn't appear for any of my emails. Is there a step that I am overlooking here? 

 

I appreciate the help in advance, thank you!

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1 reply

J
jacklaushway
New Participant
September 29, 2021

Hi chaekim!

 

Are you able to provide screenshots as well as more information on what exactly you are trying to do. Also, are you setting up champion challenger tests for both emails, or making one of the emails champion and the other challenger?

 

Thanks

C
chaekimAuthor
New Participant
September 29, 2021

Hi there! Thanks for your response and your willingness to help. Turns out I had created the program in an email program, and champion/challenger tests only work in a default and engagement program. 

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